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OpenAI CEO's Unexpected Reality Check

Ex-Salesforce CEO bets big on AI

Happy Valentines Day, AI Insider

On a day of heartfelt confessions, Sam Altman of OpenAI delivers a candid Valentine: It's time to couple AI with ethics or risk a heartbreak from our own tech.

And let Bret Taylor's AI serenade you away from the 'hold, please' era. Get ready for a customer service love story, revolution style.

In today’s AI Scoop:

  • The AI Dilemma: A Word from OpenAI's Sam Altman

  • From Salesforce to AI Frontiers: $110M Agent Startup

  • How to use Fliki to Create Video Content

  • Human + AI: The Dream Team in Patent Protection

  • AI Productivity Tools

  • AI Memes Of The Day

Read time: 4 minutes

LATEST DEVELOPMENTS

Summary: In a world where AI is increasingly being integrated into every aspect of our day-to-day lives, Mr. Altman urges the need for a 'broad alignment' between our intelligent silicon friends and societal norms. He's not alone in this. Many in the industry have expressed similar concerns. But when the CEO of one of the leading AI research labs rings the alarm bell, it's time to perk up those ears, folks.

Key Points:

  • Altman is concerned that AI could become more focused on accelerating industrial goals at the expense of our societal values. Basically, AI might start ignoring societal norms in the name of 'efficiency'. Yikes! 😰

  • Altman is calling for a 'broad alignment' between AI and societal norms. Think of it like this: if AI is a wildly galloping horse racing towards progress, societal norms are the reins that guide it on the right path. 🏇

  • This warning raises some thought-provoking questions about AI's future impact on industries and society as a whole. If AI ignores societal norms, what does that mean for us? Do we need to start preparing for a dystopian future where AI rules with an iron fist? 🤔 (Ok, maybe that's a little too dramatic. But still...)

Why it Matters: Are you considering the societal implications when employing AI in your business? This isn't just about avoiding a potential PR nightmare. It's an urgent call to align your AI with ethical norms, ensuring a balanced and stable future for your business.

Bret Taylor(left) & Clay Bavor(right)

Move over traditional customer service, there's a new sheriff in town. An AI startup promising to take customer experiences up a notch seems to be rolling down Revolution Road.

Key Points:

  • Bret Taylor, who once sat at the helm of Salesforce and currently chairs OpenAI’s board, has donned his entrepreneurial hat once again. This time, he's championing the cause of conversational AI with the launch of Sierra, an AI agent startup designed for businesses.

  • Co-founded with Google’s former VR head honcho, Clay Bavor, Sierra is all set to empower enterprises with their own AI agents. The goal? To take digital operations from the mundane plains of 'been there, done that,' to the exhilarating heights of next-level innovation. The company has managed to secure a cool $110 million in initial funding from a bevy of investors, including Benchmark and Sequoia.

  • Now let's talk results. OluKai’s AI agent handled over half of all customer cases during the Black Friday and Cyber Monday frenzy. The AI agent at Weight Watchers, on the other hand, is handling almost 70% of customer sessions – and scoring a smashing 4.6/5 in customer satisfaction.

  • Early adopters have been quick to hop on the Sierra bandwagon. Weight Watchers, SiriusXM, Sonos, and OluKai are just a few names in the illustrious clientele.

  • To put things in perspective, the conversational AI market was valued at $10.7 billion in 2023 and is projected to grow over 22% to nearly $30 billion by 2028, according to Markets and Markets.

Why it matters:The success of this startup could herald a new era in customer interactions for businesses. It offers entrepreneurs a golden opportunity to leverage AI and transform their customer service narrative from a monotonous monologue to an engaging dialogue. If that's not a game-changer, I don't know what is!

Transform your text into engaging voiceovers and videos effortlessly, making your content more accessible and dynamic.

  1. Sign Up or Log In: Visit the Fliki website and create an account or log in if you already have one to start using the tool.

  2. Choose Your Format: Select whether you want to create a voiceover or a video. Fliki offers a variety of options to best suit your content needs.

  3. Input Your Text: Enter the text you want to transform into a voiceover or video. You can type it directly or upload a document with your content.

  4. Customize Your Creation: Choose from a wide range of voices for voiceovers or customize the visuals for your video. Fliki allows you to personalize your content to match your brand or preference.

  5. Generate and Download: Once you're satisfied with your selections, generate your voiceover or video. After it's created, you can download it to use in your projects, presentations, or any content you wish to enhance.

Fliki makes it simple to bring your written content to life, adding a personal touch without the need for expensive equipment or technical skills.

Source: Midjourney

Summary: The U.S. Patent and Trademark Office (USPTO) reminds us that while artificial intelligence (AI) might be the new kid on the block, it's the old guard of flesh-and-blood humans that still hold the fort when it comes to patent protection.

Key Points:

  • The USPTO asserts itself with a simple message: AI can assist, but in the realm of patent protection, humans are irreplaceable.

  • AI, the new whiz-kid, has indeed made waves. But it's not here to replace our hard-won human intellect. Rather, it's a tool, a sidekick if you will, to help us be even better at what we do.

  • The USPTO is clear. When it comes to complex legal matters, human judgments and decisions still wear the crown. We've got the finesse that machines, no matter how smart, have yet to master.

  • The future? It's not an Orwellian nightmare where machines rule, but a symbiotic space where human-AI collaboration takes center stage.

Why It Matters:The USPTO's message couldn’t be clearer for business mavens: AI isn’t the captain of the ship; it’s the first mate. The human brain is still at the helm, charting the course through the complex seas of patent protection. It’s about skillfully blending AI’s prowess with our own to steer innovation forward—because, in the end, it’s the blend of human insight and artificial efficiency that will navigate us to uncharted territories of progress.

PRODUCTIVITY

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FOR LAUGHS

🗿AI Memes of the Day

Source: Techdogs.com

Source:Iwastesomuchtime.com

THAT’S A WRAP

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